Your order can have seven different statuses:
- Canceled: your order has been cancelled.
- Not paid: payment has not yet been made.
- Paid: your order has been paid.
- Order in process: your order has been paid and will be processed.
- Complete: your order has been packed and has left our warehouse.
- Closed: you have returned your order and been refunded by us.
Has your order remained in the same status for a long time with no sign of progress? Please contact us using the contact form.