Both DPD and Yodel delivery drivers presents your order at the delivery address. Should no one be at home at this delivery attempt, then you receive a notification (usually a letter in your mailbox as well as an e-mail). This can also be followed via the track & trace link that you have received from us.
DPD or Yodel lets you know where your order is by way of the letter and/or the email. These are the options:
- DPD or Yodel attempts a new delivery the next day.
- Your order is delivered to your neighbour.
- Your order is delivered to a pickup point (only DPD).