In most cases when a promotion code does not work, your sales order does not comply with the rules of the promotion. To make sure your promotion code should be working, please check the following:
- Is the promotion code still valid?
- Is the promotion code valid in the country you are ordering from?
- Does your sales order reach the minimum order value?
- If the promotion code is aimed at specific products, did you add them to your shopping cart?
- Have you already (tried to use) used this promotion code before?
If you can answer all question above with ‘yes’, please contact our customer service. Our customer service will then find our why your promotion code is not working.