Has your payment been processed and your order marked "Order in process"? (You can see this in your account if you used an account to place your order.) If so, your order is final and will be sent to the delivery address. Are you sure you don't want the order? In this case, it's best to refuse the order upon delivery. DPD will return the package to us, and once we have received it we will refund the amount as soon as possible.