Request a return through the normal route (https://www.brabantia.com/retour). You will receive confirmation with follow-up instructions from us as soon as possible. These follow-up instructions depend on the product you want to return. The next steps may be:
- A pick-up is scheduled (only for large products).
- You can return your package via a DPD point.
- You will get customised return instructions because no DPD point is open nearby. You will receive these instructions after you have personally indicated (in response to your return request) that no DPD point is open nearby.