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  1. Brabantia ® | For kitchen, home & interior
  2. FAQ
  3. Returns & refunds

Returns & refunds

Please note! In view of the measures around the coronavirus, things may have changed. Please check our "Coronavirus update" articles for the latest news.

  • >   Think before you shop
  • >   Do I have to pay for returns?
  • >   How do I return a product?
  • >   What if I can't print the return label?
  • >   Where can I drop off my return products?
  • >   Can I still cancel my return request?
  • >   Where can I find my order number?
  • >   How do I know whether you have received my return?
  • >   My item is faulty.
  • >   Can I exchange a product?
  • >   I haven't received a return label.
  • >   How soon will I be refunded?
  • >   My refund is the wrong amount. What should I do?
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