Every purchase you make comes with a legal warranty. Legal (implied) warranty means that a product is or should do what the consumer can reasonably expect it to do.
If you have received a faulty or damaged product, you are entitled to a free repair, a new product or a refund of your money. Based on the problem, the best solution will be considered.
Brabantia provides a minimum 2-year manufacturer guarantee on all products. This is not in addition to the legal warranty.