In most cases, you don't have to pay shipping costs, but this is entirely dependent on your order and the chosen delivery method. If you place an order with a total above $80 (before taxes), you don't pay any shipping costs. The same applies to orders of guarantee articles: no shipping costs.
Perhaps your order is not under guarantee, has a total amount under $80 and you have chosen for a home delivery. Then you pay $11.95 shipping costs.
There is an exception for the states of Alaska, Puerto Rico, Hawaii, Northern Mariana and all overseas territories including American Samoa and Guam. For these we charge $150 shipping costs for all orders.
See the chart below for an overview of the delivery costs per delivery method.
| Delivery area | Guarantee order | Total amount < $80 | Total amount > $80 |
| All U.S. states (except the states listed below) |
Free | $11.95 | Free |
| Alaska, Puerto Rico, Hawaii, Northern Mariana and all overseas territories | $150 | $150 | $150 |