This is possible, but only when it concerns a service part (not a complete product). Have you recovered your proof of purchase? Or have you completely forgotten to ask for a warranty and did you only find out after placing your order? Please contact the Brabantia consumer service. Send us your order number, proof of purchase and the problem you wanted to solve. Then we will check whether you are still entitled to a guarantee, and therefore also what we can do for you. You can contact us via our contact form.