Then you can only submit a warranty claim via our Touch Bin assistant. In a maximum of 8 steps, the lid problem is investigated, we will determine whether you are still entitled to a warranty based on the information entered, and you will be sent to the right part or the right lid. Consult the Touch Bin assistant via this link: https://www.brabantia.com/touchbin-wizard.
Not having any luck? Please contact us and send us a description of the problem, a photo of your complete waste bin, a photo of the defect of the lid and a photo of the proof of purchase of your waste bin in connection with the warranty.