To this end, we work with BazaarVoice. BazaarVoice is a reputable review system. It scans the reviews, approves or rejects them, and flags up any improvements we need to watch out for. But it also highlights what is already going really well. BazaarVoice is not employed by Brabantia, so is impartial. Moreover, BazaarVoice monitors IP addresses. Plus, when we ship products for free, we are required by BazaarVoice to state as such. This will always be stated as: ""Free product shipment"".
BazaarVoice approves and rejects reviews partly in line with our guidelines. Your review may be rejected for the following reason(s):
- it mentions a competitor;
- it contains personal information;
- it focuses on delivery or payment;
- it contains inappropriate media;
- it contains a URL;
- it is vague or requires more detail;
- it contains inappropriate language.