Order, change or cancel
- How can I order something?
- Can I order without an account?
- Was my order successful?
- How can I track the progress of my order?
- Can I still cancel my order?
- Can the delivery address of my placed order still change?
Help and advice when choosing
Product stock and prices
- Is the product I want to order in stock?
- Will the product I want to order get back in stock?
- Can I pre-order?
- The product I want to order has become more expensive. What should I do?
- The product I want to order is cheaper somewhere else. What should I do?
- The product I ordered has become cheaper. What should I do?
Ordering as a business customer
- Why business orders?
- How can I order for a business?
- Can I create a business account without a CoC registration?
- Why has my VAT number not been approved?
- Can I order on account?
- How will I receive my business invoice?
Account
Reviews
- How do I post a review?
- Who can write a review about products on the website?
- Will I receive a request to review the product once I have purchased it?
- What should I evaluate when writing a product review?
- How does Brabantia calculate the average scores?
- How long does it take for a review to be posted on the website?