Most likely, it is not from Brabantia. It will usually entail phishing by online fraudsters. These pretend to be someone else and try to ""fish"" for your personal information or security codes via links in email messages. They also lure people with fake promotions or discounts in order to extort money. This can occur via mail, text message, Facebook, WhatsApp or any other message format.
Please note: we only ever inform consumers by email. We never send an SMS or WhatsApp message.