The Brabantia warranty is valid if the product has shown a defect that can be attributed to our production and the product is: newly purchased, used in a household environment for the purpose for which it was made and (when applicable) used as described in the operating instructions.
The purchase receipt with the date of purchase, the name of the store and the product, is considered a guarantee certificate. This can also be an online proof of purchase.
If Brabantia products are used professionally in, for example, a hotel, public space or hospital, the warranty expires. If there is something wrong with the products, a commercial solution is sought. Please always contact your Brabantia contact person. Don't you have a contact? Please contact the Brabantia consumer service.