Your return notification may still be pending. It may take 1 - 2 working days for our Logistics department to approve your return request. After approval, you will receive all the necessary instructions and the necessary return label from us. To be on the safe side, keep an eye on the spam folder in your e-mail account too.
If you still haven't received a return label after 2 working days*, please contact us.
*This constitutes Monday – Friday between 09:00-17:00.