Paying

Payment options

• Which payment methods does Brabantia accept?
• Paying by Creditcard?
• Paying with PayPal
• Can I pay later?
• Can I pay by instalments?
• Who or what is "Adyen N.V."?

Invoice

• When will I receive the invoice for my order?
• Where can I find the invoice?
• What if my invoice is incorrect?

Payment failed or declined

• What if I paid twice?
• Why was my credit card payment declined?
• Why haven't I received an order confirmation yet?

Promotions & discount codes

• How can I get a promotion code?
• I received a promotion code, what about the terms and conditions?
• How do I use a promotion code?
• My promotion code doesn't work, what now?
• I forgot to enter my discount code. What should I do?
• Can I buy a Brabantia gift voucher?

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Paying as a business customer

• When will I receive the invoice for my order?
• Where can I find the invoice?
• What if my invoice is incorrect?
• Can I order on account?